Information about the company that processes your data:

Name: "Excellence Fuel" Ltd.

UIC/BULSTAT: 207040630

Headquarters and address of management: Trud village, : p.k. 4199 "Gerena" area, PI 73242.65.34 No. Warehouse 2

Correspondence address: Trud village, : p.k. 4199 "Gerena" area, PI 73242.65.34 No. Warehouse 2

Telephone:

E-mail: office@xfuel.bg

Website: https://www.xfuel.bg/

 

Information about the Data Protection Officer

Name:

UIC/BULSTAT:

Headquarters and address of management:

Correspondence address:

Telephone:

E-mail:

 

Information about the competent supervisory authority for personal data protection

Name: Commission for Personal Data Protection

Headquarters and address of management: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.

Correspondence address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.

Telephone: +3592/91-53-518

Website: www.cpdp.bg

 

"Excellence Fuel" Ltd. (hereinafter referred to as "Administrator" or "Company") carries out its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. This information is intended to inform you about all aspects of the processing of your personal data by the Company and the rights you have in relation to this processing.

Grounds for collecting, processing and storing your personal data

Art. 1. (1) The Administrator collects and processes your personal data in connection with the use of the online store www.xfuel.bg and the conclusion of contracts with the company on the basis of Art. 6, para. 1, Regulation (EU) 2016/679 (GDPR), and in particular on the basis of the following grounds:

Explicit consent obtained from you as a customer;
Fulfillment of the Administrator's obligations under a contract with you;
Compliance with a legal obligation applicable to the Administrator;
For the purposes of the legitimate interests of the Administrator or a third party;
Purposes and principles for collecting, processing and storing your personal data

Art. 2. (1) We collect and process the personal data that you provide to us in connection with the use of the online store www.xfuel.bg and the conclusion of a contract with the company, including for the following purposes:

creating a profile and providing full functionality when using the online store;
individualization of a party to the contract;
accounting purposes;
statistical purposes;
protection of information security;
ensuring the performance of the contract for the provision of the relevant service;
sending a newsletter and emails with special offers if you express your wish;
sending advertising materials and samples of products from other companies through “Excellence Fuel” OOD if you express your wish;
sending answers to inquiries made through the feedback form on our website;
(2) We adhere to the following principles when processing your personal data:

lawfulness, good faith and transparency;
limitation of the purposes of processing;
relevance to the purposes of processing and minimization of the data collected;
accuracy and timeliness of data;
limitation of storage in order to achieve the purposes;
integrity and confidentiality of processing and ensuring an appropriate level of security of personal data.
(3) When processing and storing personal data, the Administrator may process and store personal data for the purpose of protecting the following legitimate interests:

fulfillment of its obligations to the National Revenue Agency, the Ministry of Interior and other state and municipal authorities.

What types of personal data does our company collect, process and store

Art. 3. (1) The company carries out the following operations with the personal data provided by you as customers, for the following purposes:

Registration of a customer in the online store and execution of a distance purchase contract - the purpose of this operation is to create a profile for using the online store to purchase goods and provide contact details for delivery of purchased goods. Registration and creation of a profile for using the online store is not a mandatory step in the provision of the service and it is accessible to a significant extent without creating a profile through the "Order as a guest" option - Conclusion of the impact assessment: Based on the impact assessment carried out, the Data Protection Officer considers that the operation "Registration of a user in the online store and execution of a distance purchase contract" is permissible to carry out and provides sufficient guarantees for the protection of the rights and legitimate interests of data subjects in accordance with the requirements of the GDPR;
Sending a newsletter - the purpose of this operation is to administer the process of sending newsletters, emails with special offers, promotions, promo codes, news and new functionalities to customers who have stated that they wish to receive them. Given the limited scope of the personal data collected, the Data Protection Officer considers that conducting an impact assessment is not necessary to conduct an impact assessment of the operation.
Exercise of the right of withdrawal or making a complaint - the purpose of this operation is to administer the process of exercising the right of withdrawal or complaint by the customer for the goods in respect of which these rights can be exercised. Given the limited scope of the personal data collected, the Data Protection Officer considers that conducting an impact assessment of the operation is not necessary.
Providing advertising materials and sampling from other companies through “Excellence Fuel” OOD - the purpose of this operation is to administer the process of sending advertising materials and product samples from other companies through “Excellence Fuel” OOD to customers who have stated that they wish to receive them. Given the limited scope of the personal data collected, the Data Protection Officer considers that it is not necessary to conduct an impact assessment of the operation.
Submitting inquiries via the feedback form on the websitehttps://www.xfuel.bg/contacts - the purpose of this operation is to send a response to an inquiry. Given the limited scope of the personal data collected, the Data Protection Officer considers that conducting an impact assessment is not necessary to conduct an impact assessment of the operation.

(2) The Administrator does not collect or process personal data that relates to the following:

reveal racial or ethnic origin;
reveal political, religious or philosophical beliefs, or trade union membership;
genetic and biometric data, data on health or data on sex life or sexual orientation.
(3) The personal data are collected by the Administrator from the persons to whom they relate.

(4) The Administrator does not carry out automated decision-making with data.

(5) The Company does not collect data on persons under 16 years of age, except with the express consent of their parent or legal representative.

Art. 4. (1) The Administrator processes the following categories of personal data and information for the following purposes and on the following grounds:

Your individualizing data (e-mail, name, etc.)
Purpose for which the data is collected:1) Establishing contact with the user and sending information to him, 2) for the purposes of registering a user in the online store, as well as 3) for sending a newsletter, emails with special offers, promotions, promo codes, news and new functionalities and 4) sending a response to an inquiry via the form on our website.
Grounds for processing your personal data - By accepting the general terms and conditions and registering in the online store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data - Art. 6, para. 1, b. (b) GDPR. Your data for sending newsletters and emails, as well as for sending a response to an inquiry via the form on our website, are processed with your explicit consent - Art. 6, para. 1, b. (a) GDPR.
Data for making delivery (names, telephone, address, etc.)
Purpose for which the data is collected:1) Fulfillment of the administrator's obligations under a contract for the purchase and sale and delivery of the purchased goods and 2) Sending advertising materials and samples of products from other companies through "Excellence Fuel" Ltd. to customers who have stated that they wish to receive them.
Grounds for processing your personal data - By accepting the general terms and conditions and registering in the online store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data - Art. 6, para. 1, b. (b) GDPR.

Your data for sending advertising materials and product samples are processed on the basis of your explicit consent – Art. 6, para. 1, b. (a) GDPR.
Data from your social network profiles (publicly accessible information from your Google+, Facebook profiles)
Purpose for which the data is collected: 1) Establishing contact with the user and sending information to him/her and 2) for the purposes of registering a user in the online store.
Grounds for processing your personal data - By accepting the general terms and conditions and registering in the online store through a social network profile, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – Art. 6, para. 1, b. (b) GDPR.

Period of storage of your personal data

Art. 5. (1) The Administrator stores your personal data for a period not longer than the existence of your account in the online store or the placing of the order "as a guest". After deleting your account or completing the order, the Administrator takes the necessary care to delete and destroy all your data without undue delay or to anonymize them (i.e. to render them in a form that does not reveal your identity).

(2) The Administrator stores your personal data provided in connection with online orders made for a period of 5 years for the purposes of protecting the Administrator's legal interests in legal or administrative disputes with users of the online store, with accounting documents being stored for the relevant statutory period.

(3) The Administrator notifies you in the event that the data storage period needs to be extended in order to fulfill a regulatory obligation or in order to pursue the Administrator's legitimate interests or otherwise.

(4) The Administrator stores the personal data that is required to be kept under applicable law for the relevant stipulated period, which may exceed the term of your profile in the e-shop or until the order is completed.

Art. 6. (1) The Administrator stores the personal data of the legal representatives of its business partners for the term of performance of the contract, to comply with the legitimate interests and legal obligations of the Administrator, and this term may exceed the term of the concluded contract.

Transfer of your personal data for processing

Art. 7. (1) The Administrator may, at its own discretion, transfer part or all of your personal data to personal data processors for the fulfillment of the processing purposes to which you have consented, subject to the requirements of Regulation (EU) 2016/679 (GDPR).

(2) The Administrator shall notify you in the event of an intention to transfer part or all of your personal data to third countries or international organizations.

Your rights in the collection, processing and storage of your personal data

Withdrawal of consent to the processing of your personal data

Art. 8. (1) If you do not wish all or part of your personal data to continue to be processed by the Company for specific or all processing purposes, you may withdraw your consent to processing at any time by filling out the form in your profile or by making a free text request.

(2) The Administrator may request that you verify your identity and identity with the person to whom the data relates.

(3) By withdrawing your consent to the processing of personal data that is mandatory for the creation and maintenance of a profile in the online store, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.

(4) If there is an order placed by you that is in the process of being processed, the earliest moment at which you can withdraw your consent to the processing is upon successful completion of the order.

(5) You can withdraw your consent to the processing of your personal data for direct marketing purposes at any time.

(6) The withdrawal of consent does not affect the lawfulness of the processing of personal data that the Administrator has carried out up to that point.

Right of access

Art. 9. (1) You have the right to request and receive from the Administrator confirmation of whether personal data relating to you are being processed, and you can at any time view in your profile, if you are a registered user, the data we process for you.

(2) You have the right to access the data relating to you, as well as the information relating to the collection, processing and storage of your personal data.

(3) The Administrator shall provide you upon request with a copy of the processed personal data relating to you, in electronic or other appropriate form.

(4) Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in the event of repetitive or excessive requests.

Right to correction or completion

Art. 10. You may correct or complete inaccurate or incomplete personal data relating to you directly through your profile on the website or by sending a request to the Administrator.

Right to erasure ("to be forgotten")

Art. 11. (1) You have the right to request from the Administrator the erasure of some or all of your personal data, and the Administrator has the obligation to erase them without undue delay where one of the following grounds applies:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

you withdraw your consent on which the processing of the data is based and there is no other legal basis for the processing;

you object to the processing of your personal data, including for direct marketing purposes, and there are no overriding legal grounds for the processing;

the personal data have been processed unlawfully;

the personal data must be erased for compliance with a legal obligation under EU law or the law of a Member State to which the Administrator is subject;

the personal data have been collected in connection with the provision of information society services.
(2) The Administrator is not obliged to delete personal data if it stores and processes them:

to exercise the right to freedom of expression and the right to information;
for compliance with a legal obligation which requires processing, provided for in EU or Member State law, to which the Administrator is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in it;
for reasons of public interest in the field of public health;
for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes;
for the establishment, exercise or defence of legal claims.
(3) In the event of exercising your right to be forgotten, the Company will delete all your data, with the exception of the following information:

information necessary to verify that your right to be forgotten has been fulfilled – email, IP address;
technical information about the functioning of the online store, which information cannot be linked in any way to your person;
e-mail address with which you registered in the online store.
(4) To exercise your right to be forgotten, you need to take the following steps:

Submit a request through your account in the online store or by email;
Submit a unique identification code for performing the action, which will be sent to you by email to the email address associated with the registration in the online store;
Identify yourself as the account holder;
(5) After we verify the identity of the person who made the request and the person to whom the data relates in accordance with the steps above, we will delete all data that we process for you, in accordance with para. 3.

(6) If there is an order placed by you that is in the process of being processed, the earliest moment at which you can request to be "forgotten" is upon successful completion of the order.

(7) By deleting your personal data, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.

(8) The administrator does not delete the data that he has a legal obligation to store, including for protection in connection with legal claims made against him or proving his rights.

Right to restriction

Art. 12. (1) You have the right to request the Administrator to restrict the processing of data relating to you where:

you contest the accuracy of the personal data, for a period that allows the Administrator to verify the accuracy of the personal data;
the processing is unlawful, but you do not want the personal data to be deleted, but only their use to be restricted;
the Administrator no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims;
you have objected to the processing pending verification of whether the Administrator’s legitimate grounds override your interests.
(2) In the event of exercising your right to restriction, the Company will cease processing your data, but will not remove the publications you have made in the online store.

Right to portability

Art. 13. (1) If you have consented to the processing of your personal data or the processing is necessary for the performance of the contract with the Administrator, or if your data is processed in an automated manner, you may, after identifying yourself to the Administrator:

request the Administrator to provide you with your personal data in a readable format and transfer them to another Administrator;

request the Administrator to directly transfer your personal data to an administrator designated by you, where this is technically feasible.

(2) You may at any time download or receive in a machine-readable format the data that is stored and processed for you in connection with the use of the Administrator's services, directly through your account using the data export option or by requesting it by email.

Right to receive information

Art. 14. You may request the Administrator to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested has been disclosed. The Administrator may refuse to provide this information if this would be impossible or would require disproportionate effort.

Right to object

Art. 15. You may object at any time to the processing of personal data concerning you by the Administrator, including if they are processed for the purposes of profiling or direct marketing.

Your rights in the event of a breach of the security of your personal data

Art. 16. (1) If the Administrator becomes aware of a breach of the security of your personal data which is likely to result in a high risk to your rights and freedoms, he shall notify you without undue delay of the breach and of the measures that have been taken or are to be taken.

(2) The Administrator is not obliged to notify you if:

he has taken appropriate technical and organisational measures to protect the data affected by the breach;

he has subsequently taken measures that ensure that the breach will not result in a high risk to your rights;
notification would require disproportionate efforts.
Persons to whom your personal data is provided

Art. 17. For the purposes of processing your personal data and providing the service in its full functionality and in view of your interests, the Administrator may provide your data to the following personal data processors:

· Personal data processor: Purpose of personal data processing

· Supplier: Delivery to address

The specified personal data processors comply with all requirements for legality and security in the processing and storage of your personal data.

Other provisions

Art. 18. The Administrator does not transfer your data to third countries.

Art. 19. In case of violation of your rights under the above or applicable personal data protection legislation, you have the right to file a complaint with the Personal Data Protection Commission, as follows:

Name: Personal Data Protection Commission

Head office and management address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.

Correspondence address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.

Phone: +3592/91-53-518

Website: www.cpdp.bg

Art. 20. You can exercise all your rights regarding the protection of your personal data through the forms attached to this information or through the functionalities in your profile. Of course, these forms are not mandatory and you can make your requests in any form that contains a statement to this effect and identifies you as the data owner.

Art. 21. If the consent concerns a transfer, the Administrator shall describe the possible risks of the transfer of data to third countries in the absence of an adequate protection solution and appropriate means of protection.

Art. 22. The Company may amend the Privacy Policy by publishing a notice to this effect on its website.

Form for withdrawing consent for processing purposes - Appendix No. 1

Request to be forgotten - for the deletion of personal data relating to me - Appendix No. 2

Request for the portability of personal data - Appendix No. 3

Request for data correction - Appendix No. 4